Privacy Policy | Star Wagibet Casino
Star Wagibet Casino Privacy Policy
Last Updated: August 2025
Star Wagibet Casino is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
1. Information We Collect
| Personal Information | Name, address, email, phone number, date of birth |
| Identity Verification | Government-issued ID, passport, utility bills |
| Financial Information | Payment method details, transaction history |
| Technical Data | IP address, device information, browser type |
| Gaming Activity | Game history, betting patterns, preferences |
2. How We Use Your Information
- Account registration and identity verification
- Processing deposits, withdrawals, and payments
- Providing customer support and resolving disputes
- Preventing fraud and ensuring platform security
- Complying with legal and regulatory requirements
- Improving our services and user experience
- Sending promotional offers and updates (with consent)
3. Legal Basis for Processing
- Contract Performance: Processing necessary for providing our services
- Legal Compliance: Meeting anti-money laundering and licensing requirements
- Legitimate Interest: Fraud prevention and security measures
- Consent: Marketing communications and optional services
4. Information Sharing and Disclosure
- Regulatory Authorities: When required by law or licensing conditions
- Payment Processors: For transaction processing and verification
- Third-Party Services: Identity verification and fraud prevention
- Legal Requirements: Court orders, subpoenas, or legal investigations
- Business Transfers: In case of merger, acquisition, or asset sale
5. Data Retention
| Account Information | 5 years after account closure |
| Transaction Records | 7 years as required by financial regulations |
| Identity Documents | 5 years after verification or account closure |
| Marketing Data | Until consent is withdrawn |
| Technical Logs | 12 months for security purposes |
6. Data Security
- SSL encryption for all data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Multi-factor authentication for sensitive operations
- Incident response procedures for data breaches
7. Your Rights
- Access: Request information about data we hold about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal requirements)
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Opt-out of marketing communications
8. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes and codes of conduct
9. Cookies and Tracking
| Essential Cookies | Required for basic site functionality |
| Analytics Cookies | Help us understand site usage and performance |
| Marketing Cookies | Used for targeted advertising and promotions |
| Preference Cookies | Remember your settings and preferences |
10. Children's Privacy
We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have collected data from a minor, we will delete it immediately and close any associated account.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: [email protected]
- Support: [email protected]
Data Protection Officer:
Innovista Limitada
Province 06 Puntarenas, Canton 11 Garabito, Jaco – Pastor Diaz Ave, 61101, Costa Rica
